How to Customise Your 404 Error Page

404 Error Page appears when a visitor tries to access a page that does not exist, or when there is an error in the URL — like an extra character or a misspelled subfolder, among others. In some cases, this error may also appear on an existing page but has a server connection issue. In this case, a simple refresh of your browser will do the trick.

Follow the instructions below to customise the 404 Error Page that you'd like to appear for your website:

  1. Log In to access the Sitebeat dashboard.
  2. Under My Sites, click the Edit Site option of the website that you wish to manage.
  3. Note: If you want to edit a new site, you have to unpublish the current website and make your new site as your primary website.

    Under My Sites, click the [...] Ellipsis Icon on the top-right corner of the website to unpublish the current site. Click Unpublish Site, and then click Yes, Unpublish to confirm.

    Under My Domains, click the [...] Ellipsis Icon of the website that you want to replace as your primary website, then click Replace Primary. In the pop-up window, select the domain of the new website in the New Primary Domain list, then click Replace Primary. You can also click the Domains tab under My Sites to perform the necessary steps mentioned.

    You can now edit the new site that you wish to manage.

  4. On your Site Editor, click Settings from the left-side menu.
  5. Click Advanced, and then click 404 Error Page.
  6. Click Change to view your options, and then select the Layout that you'd like to use. A preview of your chosen Layout will display once you click it.
  7. Click on the Apply button to use the Layout.

You’ve just customised the 404 Error Page on your website.

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